Turn off Windows Hello in 1Password > Settings > Security, then turn it back on again.Make sure that you are able to use Windows Hello to unlock your PC.Make sure you have the latest version of 1Password.If you still need help, follow these steps. If you’ve restarted 1Password, including after updating 1Password or restarting your PC, when the Trusted Platform Module isn’t turned on.If you’re trying to change your account password.If your face or fingerprint isn’t recognized, or there was an error on your companion device. ![]()
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